I help teams to listen to and connect with one another and their clients.
I combine an interactive experience with concrete lessons that can be applied professionally.
Team programs focus on improving engagement and productivity by enhancing listening and communication skills, building trust and the team’s ability to deal with the unexpected in a positive, creative and collaborative way. As both a certified coach and trained actor, I use the principles behind improvisation as a primary platform for interactive learning, allowing participants to “try on” new skills in real time for an impactful learning experience.
Program modules are tailored to the specific needs of your group/organization and can include, but are not limited to the topics listed below.
- Intro to Improv for Professionals
- Presence and Voice
- Follow the Fear : Listening, Speaking Out & Owning Your Expertise
- Putting the DISC into action - learning to adapt our own communication style to communicate more effectively with others.
- Giving and Receiving Feedback
- Conflict Resolution
- Customer Service Training: Serving From the Heart